FAQ

  • FAQ

FAQ

Q. May I know the detail about BBQ at KOKO?
A. It costs 3,240 yen (tax included) to have BBQ at KOKO.
*You need to make reservation in advance.
*Price is for a group (up to 6 people), not per person.
  (Please inquire us if group contains more than 6 people)
*Price is for using facilities (Include one WEBER,  grill, tongs for charcoal and food, charcoals※approx 2kg, a fire starter, gloves).
*Ingredients (meat or vegetable etc) are not included.
*Please prepare disposal paper cup and dish
  (we do have glass and dish but it`s earthenware so please avoid using those)
*It may be canceled due to bad weather 

Q. Is there any sightseeing spots recommended during the summer?
A. Lake Yamanaka Wakeboarding School "Rio de Emcion"
http://riode.net/
It is located about 20 ~ 25 minutes from hotel by car
? From beginners to experienced people, you can enjoy wakeboarding, fly boarding, banana boating and jet skiing! How about sightseeing unique to Yamanashi?

Q.  Are there bath towels and tooth brushes prepared at KOKO?
A.  Yes, bath towels and tooth brushes are prepared according to the number of guests to stay.

Q. How far is Lake Kawaguchi from KOKO?
A. It takes about 15 minutes on foot from KOKO. 

Q. Are there convenience stores or super market nearby?
A.There are convenience stores (Seven Eleven, Lawson) within walking distance (7 ~ 8 minutes walking distance). The nearest super market is 10 minutes away by car.

Q. Can I use credit card for payment?
A. Yes, you can use credit card.

Q. Are there shampoo, conditioner, body soup at KOKO?
A. We have those amenities at KOKO

Q. Is there hair dryer at KOKO?
A. There is hair dryer at KOKO.

Q. How much does it cost if I take taxi from Kawaguchiko station to KOKO?
A. It might depends on traffic, but it approximately cost 1500 ~ 2000 yen. 

Q. Can we use firecrackers?
A.  For safety and environmental reason, we refrain from using firecrackers in Fuji Kawguchiko town.
We ask for your kind understanding and cooperation.

Q. Do you accept late check-in / check-out ?
A. We do not accept late check-in / check-out. We ask for your kind understanding and cooperation.

Q. How many bathrooms do you have in this villa?
A. We have 3 shower rooms with changing room. We do not have bathtub in this property

Q. Is there room rate for children?
A. One child under 6 years stays free of charge when using existing beds.
(Free of charge up to 3 children. From 4 children, charge will be applied. Please inquire for details.)

Q. Please let us know how to receive the key.
A. Basically, we only provide the key directly to the guest. Therefore, it would be great if you can inform check-in time in advance.

Phone Number
(TEL):0555-72-8851
(EMail):info@ghkoko.com